privacy policy

Planna, Inc. Privacy Policy

This privacy policy explains how your personal information is collected, used and shared when you visit (the "Site") or purchase products.

Personal information collected

When you visit the Site, we automatically collect certain information about your device, such as information about your web browser, IP address, time zone, and some cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms referred to when visiting the Site, and how you use the Site. We refer to this automatically collected information as “Device Information”.

We collect device information using the following technologies:

- "Cookies" are data files placed on your device or computer. It usually contains an anonymous unique identifier. For more information about cookies and how to disable them, please visit

- "Log Files" track actions that occur on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages and date/time stamp.

- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the Site.

In addition, when you make or attempt to make a purchase through the Site, we may also collect information such as your name, billing address, shipping address, and payment information (such as credit card number [[insert other payment types accepted]]). ), email address, phone number, etc. We refer to this information as "Order Information".

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

Use of personal information

We generally use the order information we collect to process orders placed through the Site (including processing payment information, arranging shipping, and providing invoices and order confirmations). We also use this order information to:

- Communicate with you.

Screening orders for potential risk or fraud.

Provide you with information and advertisements related to our products or services in line with the preferences you have shared with us.

We use the device information we collect (particularly IP addresses) to screen potential risks and fraud and to improve and optimize our Site (for example, how you browse and interact with our Site). generating analytics and evaluating the performance of marketing and advertising campaigns).

Sharing personal information

We share your personal information with external services for the above purposes of use. For example, we use Shopify to operate our online store. Learn more about how Shopify uses your personal information here: We also use Google Analytics to help us understand how customers use this site. You can read more about how Google uses your personal information here ( You may also opt out of Google Analytics here (

Finally, we may use your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants or other legal requests for information, or to protect our rights. may share.

Do Not Track

Receiving a "Do Not Track" signal from your browser does not change how the site collects and uses data.

data retention

If you place an order through the Site, we will retain your order information for our records unless you request that we delete your personal information.


We may update this Privacy Policy from time to time due to changes in our business practices or for other operational, legal or regulatory reasons.


If you have any questions or concerns about this Privacy Policy, please email us at or write us at:

2 Embarcadero Center 8F, San Francisco, CA, 94111