Privacy Policy

Privacy Policy of Planna, Inc.

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information such as your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit
  • "Log files" track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers [insert any other accepted payment types]), email address, and phone number. We refer to this information as "Order Information".

When we refer to "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

Use of Personal Information

We use the Order Information that we generally collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Provide you with information or advertising relating to our products or services based on the preferences you have shared with us;
  • We use the Device Information that we collect (in particular, your IP address) to screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Personal Information Sharing

For the purposes outlined above, we share your personal information with external services. For example, we operate our online store using Shopify. For information on how Shopify uses personal information, please review their Privacy Policy here ( Additionally, we use Google Analytics to understand how customers use our Site. For information on how Google uses personal information, please see their Privacy Policy here ( Additionally, you can opt out of Google Analytics here (

Finally, we may share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other legal requests for information, or to protect our rights.

Do Not Track

Even if we receive a "Do Not Track" signal from your browser, our data collection and usage practices will not change.

Data Retention

If you place an order through our Site, unless you request deletion of your personal information, we will retain your order information for record-keeping purposes.


We may update this Privacy Policy from time to time due to changes in our business practices, or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at or contact us via mail at the following address:

95 Third Street 2F, San Francisco, CA, 94103